Support > Technical Support
Technical Support
Welcome to the Technical Support Center. Click on the appropriate item below or contact us with your question or problem.
For product downloads, upgrades and PTFs please go to the Customer Center.
Important Information
System Requirements
FAQ – Frequently Asked Questions
Troubleshooting
Impact on Resources
Documentation for Bsafe Products on the System i Platform
Installation of Bsafe/Enterprise Security on the System i Platform
Running Bsafe/Enterprise Security for the first time
Implementing Bsafe/Enterprise Security
Upgrade Instructions for Bsafe/Enterprise Security
Backup, Restore and Disaster Recovery
High Availability Software Requirements
Moving Bsafe from one System i to Another
OS/400 Version Upgrades for Bsafe/Enterprise Security v.5.5.2 or later
OS/400 Version Upgrades for Bsafe/Enterprise Security v.4.0 to v.5.5.1
Uninstalling Bsafe/Enterprise Security - version 5.5.2 and above
Uninstalling Bsafe/Enterprise Security - versions 4.0 to 5.5.1
Uninstalling Bsafe/Global Security - version 3.0 to 3.6.3
Uninstalling Bsafe/Global Security - versions 2.0 to 2.9
Get Protected in Four Easy Steps
Bsafe/Enterprise Security User Guide And Help (CHM File Format)
Bsafe/Enterprise Security User Guide And Help (PDF File Format)
Documentation for Bsafe Products on the PC Platform
Installation of the Bsafe/Enterprise Security Manager (PC Client GUI)
Cross Platform Audit Documentation
Didn’t help? Send us your problem
Contact us: support@bsafesolutions.com
Urgent Support Line: +1-877-BSAFE-18
HELP DESK BETA TESTERS ONLY:
Click here to enter the Bsafe Solutions Technical Support System